Cookie Policy

The T-Cup platform accessible from our website at www.tcup.co.uk (the “Service”) is a health platform that encourages healthy lifestyle choices and changes. The Service is operated by T-Cup Limited (“our”) and is available to individuals but in some cases, it is paid for by your employer as a benefit for you.

Our Service and website uses cookies to distinguish you from other users of our Service and website. This helps us to provide you with a good experience when you browse our Service and website and also allows us to improve our Service and site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer’s hard drive. Cookies are useful because they allow a website to recognise a user’s device.

Updated August 2019

We use the following cookies:


Functionality cookies:

these are used to recognise you when you return to our Service or website. This enables us to personalise our content for you, greet you by name and remember your preferences.

Cookie Title/Name Purpose More information
Persistent cookie A plaintext cookie which stores the last username entered when "Remember Me" was selected. e.g. John12345

Analytical or performance cookies:

these allow us to recognise and count the number of visitors and to see how visitors move around our Service and website when they are using it. This helps us to improve the way our Service and website works, for example, by ensuring that users are finding what they are looking for easily.

Cookie Title/Name Purpose More information/Expiry
Google Analytics Google Analytics is a tool that helps website owners measure how users interact with website content and generates detailed statistics about the visitors to a website. The cookies are used to store details on how long a visitor spends on a website and where they came from. We use this information to improve our Service and our website. The Google Analytics Opt-out Browser Add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.
_ga Used to distinguish users. 2 years
_gid Used to distinguish users. 24 hours
_gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. 1 minute
AMP_TOKEN Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. 30 seconds to 1 year
_gac_property-id Contains campaign related information for the user. 90 days
__utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update
__utmt Used to throttle request rate. 10 mins
__utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. 30 mins from set/update
__utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. End of browser session
__utmz Stores the traffic source or campaign that explains how the user reached our Service or website. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 6 months
__utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update
__utmx Used to determine the expiry of experiments a user has been included in. 18 months
__utmxx Used to determine the expiry of experiments a user has been included in. 18 months
_gaexp Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. Depends on the length of the experiment but typically 90 days.

Blocking Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Service and website. If you wish to opt out of any of the above cookies you will need to change your browser settings. For further details please visit the relevant provider:

  • Chrome
  • Firefox
  • Internet Explorer
  • Opera
  • Safari

More information on Cookies:

  • http://www.ico.org.uk/
  • http://www.iabuk.net/
  • http://www.aboutcookies.org